D & S Computing and networking, from workstation to servers

Mission Statement

D & S Computing is a dynamic team of individuals delivering superior Information Technology resource solutions to business, government and community partners in an environment that encourages creativity, recognizes excellence and provides unlimited career growth.
Our Values Make All The Difference

Values:

Embracing the highest moral, business, and personal standards of honesty, trust, loyalty, and integrity.

Professionalism:

Representing our company in a manner that establishes strong, positive relationships in business and the community.

Loyalty:

Realizing results through mutual commitment, trust, support, and the willingness to go beyond expectations.

Teamwork:

Striving for collaborative solutions to business issues and opportunities.

Quality:

Exceeding needs and expectations through our qualifying process and a commitment to continuous improvement.

Why D & S Computing?
Our Success Depends Upon Your Success!

Our business philosophy and practices
set us apart from our competitors:

We understand our clients’ business and the culture of their workplace
We provide techniques for unparalleled thoroughness of recruiting and thereby present quality candidates that match our clients’ requirements
We maintain constant communication with our clients and candidates to gather feedback and deal with issues on a timely basis

RMA POLICY:
- We do not offer DOA Exchange policy.
- We do not offer Cross-shipment option.
- All freight expense involving RMA is customers responsibility.

+For a customer to return any defective merchandise to PartsPc they must first get an RMA (Return Merchandise Authorization) Number.

+All RMA numbers are good for 10 days after the date of issue. We must receive merchandise within 10 Days to consider the RMA Valid. To get an RMA number fill out RMA Form on support page.

+No merchandise will be accepted, unless it has an RMA number
+RMA is not valid for any short circuited item or items returned showing physical damage.
+Once we receive your RMA request, we will offer some options r RMA number with instruction. In order to keep validity of RMA, those instructions must be followed.
+We are not responsible for any compatibility or lack of compatibility issues.
+We reserve the right to keep defective merchandise from between 1 and 30 days for repair or exchange and we will not cross ship replacement merchandise.

+Due to fast pace of our business and Product being discontinued or not available for exchange due to backorder is not PartsPc responsibility.
+There will be a service charge of $ 35.00, to cover the cost of labor, for any merchandise that is returned to us and is deemed by us to be non-defective. If you wish to return the product at this time, additional 15% restocking fee will apply.

+The charge will also be applicable to any assistance given by us as a result of operator error.

+ Non-defective merchandise will be returned at buyers cost.

+Customers must be aware that they alone hold the responsibility for the proper packing and shipping of RMA merchandise back to us,

+Items damaged or lost in shipping is buyer's sole responsibility.

+Merchandise will be considered out of warranty if visible damage is found on returned items, or if warranty labels have been removed or disfigured in any way, shape or form.

	We offer 30 Day money back warranty.
	It may take us up to 72 hrs (3 working Days) to process your order.
	We offer 30 days exchange warranty for defective items purchased from ds-computing.com (Individual warranty may differ- as advertised or as seen on product description/Invoice).
	We offer 30 Days warranty on all products sold - after that Manufacturer's warranty will apply.
	We guarantee that we only sell NEW - Manufacturer/Distributor sealed merchandise.
	Products are NOT Pre-tested before shipping. We do offer that option, if you wish.
	10% restocking fee will apply for all returns regardless of reason for return
	Service charge of $ 35.00 will apply for all RMA's returned and tested to be Non-Defective. NO EXCEPTIONS
	We do not offer DOA ( Dead On Arrival ) warranty.
	Shipping options is not our responsibility, all options, including Insurance and Confirmation is given for customers to chose from.
	After 30 days, the manufacturer's warranty will be enforced.
	We will not accept any RMA's after 30 days for in house service or repairs.
	Absolutely No refunds will be offered after 30 days.
	Refunds will be based on the market value of the product on the day of return receipt by ds-computing.com.
	We do not offer live Technical Support.

D & S Computing
18-D4 Capano Drive
Newark, Delaware 19702
Phone 302-738-1810
FAX 302-894-1664

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